We sincerely appreciate the wonderful feedback.
January 17, 2013 Ruth
"I wanted to let you know that I just received my fabric order and absolutely love it! Your prices can't be beat and the fabric is even better looking than the website shows. Thank you so much."
January 11, 2013 Kathie From Alberta, Canada
I just received six yards of MotleyTaupeJACns from your company. I love the material. It’s beautiful and a perfect match for my dining room chairs. You prices are amazing. I had a quote done locally before deciding to purchase from you and it would have cost me approximately $350 more! That includes your shipping fee to Canada. I will certainly recommend your site to anyone needing fabric. Thanks again. I have one chair recovered already...and only seven to go. I’m so excited!
June 11.2012 Mary-Jo IL.
In a time when customer service and quality can be lacking, you rise above! The fabric was wonderful and your prices are more than reasonable. The reupholster that I hired runs a very small operation and allowed me to supply my own fabric. His prices are reasonable as well, but I believe purchasing from you still saved me about $100 for my chair. He even commented about the beauty and quality of the fabric. I will be back!
April 7,2012 Karen from New York
I felt compelled to write a review and express to any potential and returning customers how please I am with you guys service. When I first found this site it was on google, I was doing a project at home and needed some upholstery fabric and was a bit apprehensive purchasing online. However Newtoto had this wonderful free swatch option which allowed me to sample several different styles of fabric to make my decision. Not only that, the prices were extremely low compared to where I shopped around and trust me I'm a bargain hunter. My swatches came in literally 2 days!!!!! At not a penny cost to me. With that I bought my fabric and again my fabric came in less than a week. I loooooovvvvvve this site! I'm now actually looking for more projects around my house so I can take advantage of the timely shipping and the great prices. You guys get 6 stars on a 5 star scale. I am 1 happy customer.
March 21,2012 Eileen from Owatonna MN
Merchandise was what I expected and delivery was prompt, with tracking info supplied so I could know exactly when to expect delivery. Have already placed a second order with them.
March 25,2012 Brian from Rensselaer NY
I only ordered some samples, but the process was very easy, the shipping was so fast! I am placing my order next week with them... There material was the cheapest out there, but the quality was not lacking at all, very durable textiles! I highly recommend them to every one!
March 25,2012 Bruce from CORNING NY
I wanted to order fabric for covering the seats of some dining room chairs. I liked being able to request a large number of fabric samples to look at - it helped make our decision a lot easier. The samples and the final order arrived very promptly.
March 27,2012 Dale from Simpsonville SC
This is my second order from newtoto and this is where I will go in the future for other purchases. From the speed of sending out the order to the quality of material, everything was excellent.
March 31,2012 Debby from Rhome TX
I recently received my fabric from you and have now covered my 6 dinning room chairs. I love the fabric! I cannot begin to tell you how happy I am with the fabric, the price and fast shipment! I will be a repeat customer and will tell all my friends.
Deborah from Bothell, WA
Could not be more impressed with the fabric quality or price! Have searched extensively and have found nothing that even begins to compare! So appreciated the swatches as they looked better in person than on-line and the fabric on bolt even more impressive to see than the swatch. What an amazing resource!!
Carol from Brooklyn Park, MN
We looked all over the Twin Cities for upholstery in local stores that would go with our colors. Found nothing we liked. Received six of your samples, three of which were perfect. Ordered within the hour of opening the samples. Thank you.
Judy in TX
This store provides the most excellent, excellent service. I first ordered a very small fabric sample then gave it the test of spilling coffee and soda on it and making an ink mark. Satisfied with the quality, I asked for one yard to view the pattern. Once again satisfied, I ordered the yardage needed to reupholster a sofa. Newtotostores was so patient while I took time in making a decision. They very quickly responded to emails or left telephone messages. The customer service is outstanding. The fabric is first quality with an unbelievable low price. This is one happy customer.
Patricia from New Bern, NC
As anyone that deals with fabrics knows, it is hard to buy fabrics online. Not only the color, but the weight and thickness of the fabric dictate what fabric is perfect for your job. Newtoto will send out swatches (within limits for new customers) so you can determine what fabric is right for your job. These are not slivers of fabric but rather a piece that is usually 3"x4" or more. Oh, and did I say their swatches were FREE??!! (I return mine so they can reuse them - you should too :)
The prices are fantastic - designer fabrics for a fraction of the price they would be anywhere else is incredible!
Ok - here's the "rub". Most of the fabrics they have are limited quantity so don't take long deciding or the one you want will get away!
I look forward to dealing with this company every time I shop for fabrics! Speedy reasonably priced shipping, excellent communicative customer service and great products for great prices - what more could you want!
Anne from Collegeville, PA
Thanks so much for all of your help. Your prices are very good, but your customer service is the best. I have spoken to (I believe) three of your ladies answering the phone, and they have all been really, really nice and extremely helpful. I will certainly recommend your company to my niece who does a lot of business with various fabrics. Thank you!!!!
Nancy from Nevada City, CA
This is a great site for any one looking for quality material of any type - upholstery, vinyl, etc. The prices are very low and the samples are free. Communicating with them by email could be easier in my view but that's a minor part of what is otherwise wonderful source of fabrics.
Anya and Vitaly from Galloway, New Jersey
We just bought our beautiful antique furniture. The dining room chairs needed new upholstery. We wanted not just a luxury, but something distinctive, something to last, something to bring us, for years to come, a joy for long, long time.
First of all, we were amazed by the choice...Literally, overwhelmed! We ordered a free swatches, it came so quick and it was beautiful...But the fabric we liked so much was sold out.
But then we noticed a remnants section. Oh, what a deal!!! We found just what we wanted! Luxurious Dior upholstery-dark burgundy silky satin with golden flowers embroidery. And the price...Oh, just unbelievable. We payed less then $50.00 for 8 and half yard piece! It is well enough to upholster all our 8 chairs and have some of the fabric left just in case if it gets "party damaged".
We just wanted to add that the shipping was super fast! We received it just a day before the Thanksgiving, had enough time to upholster....And now we ready for the Holidays!
Thank you very much.
Steve from Berea, Kentucky
I am a hobbyist furniture builder who wanted to re-furnish our living room. Unfortunately, the price of upholstery material threatened to scuttle the project.
Happily I found New Toto. The selection, price, quality and service were fabulous. They sensed where we were going and made good suggestions for accent materials.
We received our order quickly (two days) and are very happy(even my wife). We're tickled pinker'n hound dog's belly in a briar patch! I give them 8 stars out of five.
Lorraine from Washington, DC
I have purchased fabric from New Toto Store several times. I am very pleased with the quality and service. The material is shipped on a roll no matter if you order 1 yard. There is an option for free swatches to help you decide. Additionally, there is the remnant bargains, and believe me, you will find an array of quality fabrics at a ridiculously low price! You can't go wrong with New Toto Store! This is now my favorite fabric store and the only fabric store that I will use from now on. I have passed the store website on to everyone in my address book that sews and home decorates. You can't go wrong and you won't be dissapointed!
From Lake Ann, Michigan
As a way of saying thanks for the wonderful fabric I recently received at an unbelievable price, and for your super-fast, FREE swatch service, I wrote about you on my blog, Room for Inspiration. Hope you get some happy new customers as a result!
I will definitely be a regular customer myself, and I am recommending your site to my clients as well. I create interior design plans that clients can then execute on their own, but I give them sources for everything they need. Most of them are interested in saving money. My service is less expensive than most interior decorators, and yours fits right in with my philosophy.
Have a great day, and please share my post with your colleagues and friends.
Inspired Room Design
*It's all about you.
Cindy in the lovely city of Port Townsend, WA …….Looking for discount upholstery fabrics online, I found quite a few websites that I explored. New Toto has, BY FAR, the largest selection, the most detailed and honest descriptions of the fabrics, and the best sample policy of any company I found in my search. As others have said, ordering swatches was painless, they arrived within days, and the samples are decently sized and clearly labeled.
Other companies charged as much as $5 a swatch (you could buy half to a yard of fabric for that!) plus shipping, and not only are your sample swatches free, but since you don't ask for reimbursement of shipping costs, it makes it much easier to order them than for other web orders because you don't have the hassle of finding and providing credit card info. It's the kind of customer service one sees precious little of these days! It really does make such a difference to see these swatches -- not only for true color, but for nuances such as the size of the weave or pattern, the sheen, and the general feeling of the fabric.
I rarely give feedback when I shop online, but this is an exceptional company you are operating. Your sincerity and love of fabrics is evident throughout your website, and makes selecting a quality fabric a pleasure.
Martha in Toccoa, GA.......Wonderful selection of fabrics, excellent prices, very fast shipping. Overall an outstanding experience.
Judy in Spring, TX.......I needed a small amount of upholstery fabric for a project. The NewToto Store allowed me to select several samples, which were mailed to me at no charge. I was able to see the fabric and select the one that was perfect for my project. Then when I ordered the fabric, I received it in just a few days. Best of all, the prices were incredible! I will definitely go back to this merchant.
Patt in Belvidere, NJ.......Quick and painless. One of the best transactions I have ever done. thank you.
Terrie in Knoxville, TN .......My experience with New Toto Stores was wonderful. They have excellent customer service and I will not hesitate to shop there in the future. The free samples they sent me enabled me to pick the exact product I was looking for! They even sent an extra sample that was not already listed on the website and posted it right away when I called to ask about it! I highly recommend doing business with this company!
Darla in Gilbertsville, PA.......FABULOUS ! I LOVE THIS !!!!!!!! VERY, VERY, VERY NEAT FABRICS. EXCELLENT QUALITY . I WILL ORDER FROM NEW TOTO STORES AGAIN.
Reneata in Mancos, CO.......very helpful. new toto stores was out of one fabric i wanted and they sent me lots of samples of other fab that matched with the other fabric i ordered. really great prices too. i am so glad i found them. very personalized service. will definitely order from them again!
Clint E Dyer, ImagineIt Upholstery in Newton, NC.......
Great prices! This is a great company! They sent us plenty of samples before we decided to buy. We will defiantly do business again!
Alice in Salina, OK.......I do very little Internet shopping, however, in this case I was unable to find what I wanted from stores. My shipment of fabric has arrived and I am very pleased with my selections and the great quality. They give a very honest description in print and I appreciate that. Photos are available to view and free samples of fabrics that are of interest are sent. I honestly could not ask for more from this firm.
Michelle' in Wesley Chapel, NC.......I came upon the site by accident. I'm very happy that I did. I've been trying to find just the right material to have a chaise re-done for about 3 years now, & now I have. I received my samples as promised within a couple of days of requesting them. I was even sent an e-mail letting me know that the samples were on the way. I did not have to pay for postage. This kind of customer service is just about non existent today. This company definitely has my business & I am going to tell others. Thank you, Thank you, Thank you!!!
Liza in Bixby, OK.......I was just surfing for fabrics and found this site. I am so impressed with the swatches and turn around time in which I got them. I also really appreciated the individual descriptions for the fabrics. I can't wait to order!
Marge Jones, Marge’s Custom Slipcovers in Hudson, FL.......
I received the fabric and was extremely happy with everything. *
* Note: Using fabric she purchased from newtoto.com is a slipcover that is going to be a featured chapter in the book Marge is writing on custom slip covering. She is just about ready to send her manuscript off to a publisher. I can't wait to offer her book to my customers...Sid Marks
Judith in Henderson, NV.......Arrived in a week's time; packaged well. The fabric was used to cover my sleeper couch. I did the work myself. I ordered new cushions (3 – including 2 L-cushions) from Foamorder.com who is located in California . Their site has everything you need to get the correct measurements with images and arrows pointing to places to measure for the particular item. They, too, were prompt and packaging was good. I now have a couch that is like new costing much less than a new one, thanks to both of your companies. I think it is a good idea to list other vendors. Foamorder.com phone number (415) 503-1133.
Jeanne Davidson-Meyer in Eureka, IL.......I wanted to let you know how wonderfully pleased I am with the fabric I purchased from you. It IS beautiful first quality material and your prices are unbelievable for the quality. I was very impressed with how you packaged and shipped it -- my husband could hardly get it open!! I appreciate how well-protected it was. I was also amazed with how soon it came. I just can't say how pleased I am with your quality and service. I will ALWAYS come to you for my fabric needs, and I will send others to you as well. Thank you, thank you, thank you!!! I hope your business does very well.
Wendy in Brandon, VT.......Love the free swatch service. It's so hard to see color accurately on a computer so getting a swatch makes a big difference.